Rich Communication Services (RCS) Market Share, Growth, Trends & Forecast to 2027
The Rich Communication Services (RCS) Market is growing continually. The market growth attributes to the rising need for advertisement and the increasing adoption of smartphones. Smartphones are becoming increasingly affordable due to the cutthroat competition among smartphone manufacturers and network carriers to deliver competitive products and services.
Besides, the rising proliferation
of the Internet of Things (IoT) technology and smart & connected devices
drive the growth of the market. Moreover, the emergence of Ultra HD resolution
video content escalates market growth. According to Market Research Future
(MRFR), the global rich communication services market valuation is projected to
expand to approx. USD 22 BN by 2026, growing at 22% CAGR throughout the review
period (2020–2026).
The recent Coronavirus epidemic
has hugely impacted the market growth due to imposed lockdown mandates and work
from home environments. The marketing & notification campaigns based on
digital platforms that were carried out during the pandemic through messaging
have boosted the demand for RCS services. Additionally, the Covid-19 pandemic
has forced businesses to accelerate their digital transformation and messaging,
and conversational commerce is a key enabling tool for businesses.
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Rising uptake of RCS
Messaging-as-a-Platform (MaaP) solution by mobile network operators (MNOs) and
partners substantiates market growth. The increasing need for MNOs to
accelerate their transformation while minimizing risk and cost with OPEX and
revenue share commercial models creates considerable demand for business
messaging services.
Over the top (OTT) messaging
services are trying to fill the needs of businesses during the COVID 19
pandemic; this, as a result, provides MNOs a faster route to deliver RCS,
protect their existing messaging revenue, and open additional revenue from new
use cases. Additionally, content delivery companies are making larger
file-sharing options as their unique selling proposition. These companies are
also working on expanding their compatibility with mobile phones of various
makes and platforms.
Rich Communication Services
Market - Segments
The report is segmented into five
dynamics;
By Application: Advertisement,
Content Delivery, Integrated Solutions, and others.
By End User : Individual Consumers and Enterprises.
By Organization Size: Small &
Medium Enterprises (SMEs) and Large Enterprises.
By Vertical
: BFSI, IT & Telecommunications, Media & Entertainment, Tourism
& Logistics, Retail, Healthcare, and others.
By Regions : North
America, Europe, APAC, and the Rest-of-the-World.
Global Rich Communication
Services (RCS) Market - Regional
Analysis
North America dominates the
global rich communication services market. The largest market share attributes
to the presence of several notable players such as Google (US), AT&T (US),
Verizon (US), Mavenir (US), KDDI America, Inc. (US), Twilio Inc. (US), and
Interop Technologies (US). Besides, the early adoption of advanced messaging
features connected via SMS by marketers to foster the marketing campaigns drive
the regional market's growth.
Moreover, the high adoption of
IoT technology and smart devices such as smartphones and smart TV propel market
growth in the region. Considerable technological advances in OTT platforms and
the proliferation of the Internet and smart connected devices boost the
regional market's growth. The North American RCS market is anticipated to
retain its dominance throughout the assessment period.
Europe stands second in the
global rich communication services market. The market growth is driven by the
expansion strategy adopted by the major players in the industry. Additionally,
the rising adoption of RCS services for customer acquisition and to improve
customer engagement by notifying them about new offers and process automation
through alerts impact the regional market growth.
Also, the need for advertisement
and customer aftersale services and surveys regarding improvements in their
day-to-day business activities fosters market growth in the region. The European mobile RCS market is expected
to show immense growth over the forecast period.
The rich communication services
market in the Asia Pacific region is growing rapidly. Factors such as the
rising OTT platforms and the disposable income of demographics provide impetus
to the market growth. Moreover, the increasing demand for high-speed internet
connectivity propels the development of the rich communication services market.
Countries, including China,
Japan, and India, are the largest markets for RCS services in the region. The
APAC rich communication services market is expected to gain momentum growing at
the highest CAGR in the coming years.
Global Rich Communication
Services Market - Competitive Analysis
The well-established RCS market
is adorned by several large and small players having an international presence.
Matured players incorporate collaboration, acquisition, partnership, product
launch, and expansion to gain a competitive advantage. The market demonstrates
high growth prospects, which would attract several new entrants to the market,
further boosting the market competition.
Major Players:
Players leading the global RCS
market include Google (US), AT&T (US), Vodafone Limited (UK), Verizon (US),
Orange (France), Telefonaktiebolaget LM Ericsson (Sweden), KDDI America, Inc.
(US), SK Telecom CO., LTD. (Korea), Telit (UK), Telstra Group (Australia),
Mavenir (US), Tanla Solutions Limited (UAE), Nokia (Finland), Twilio Inc. (US),
and Interop Technologies (US), among others.
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Industry/ Innovation/ Related
News
December 01, 2020 --- Mavenir
(the US), a leading global cloud-native software company providing Cloud Native
Network Software and Rich Communication Services (RCS), announced the
availability of its RCS Business Messaging Solution, simplifying the global
deployment through Microsoft Azure for mobile network operators to help
businesses accelerate digital transformation.
While over the top (OTT)
messaging services are rushing to fill the needs of businesses during this
pandemic, this provides MNOs a faster route to deliver RCS, protect their
existing messaging revenue and open additional revenue from new use cases.
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